The business of software building isn't really high-tech at all. It's most of all a business of talking to each other and writing things down. Those who were making major contributions to the field were more likely to be its best communicators than its best technicians.
-- Tom DeMarco (1940 -), author, teacher, and speaker on software engineering topics, Why Does Software Cost So Much?: And Other Puzzles of the Information Age (1995), p. 218
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